Terms and Conditions

Orders

We package all orders discretely in blank envelopes. The Shipping Labels on the packages or envelopes read “K.G Products”.
You can place an order either through the online store, by email, phone or by regular mail.
To place an order by email or by phone: Simply email us the order at  info@khalifagenetics.com or call us at +34 625 899 758. We will contact you within 24 business hours to give you the total amount, including shipping (if applicable).

Price and payment

At Khalifa Genetics, we strive to provide customers with excellent value for money. Pricing and shipping may vary according to many factors. Couriers charge different prices for shipping according to where the shipping address is located. The Buyer agrees to pay Khalifa Genetics(the seller) using a method to which the Buyer is entitled.

Payment Security

To secure online payments, this site uses SSL data encryption. The Khalifa Genetics online store guarantees the security of your payments, by encrypting the connection when transmitting information on the network. Khalifa Genetics reserves the right to investigate whenever it suspects that a fraudulent payment has been made. These investigations would aim at confirming that the buyer has the right to resort to the payment method used.

Customers must make the payment in full for the total purchase price. It includes payment of the VAT and any delivery charges. The funds have to be cleared before the Goods can be dispatched.

All promotions and special offers are subject to availability and only apply during the specified time frame.

Cash Payment

You can send cash in EURO banknotes (no coins) by registered mail at your own risk to Khalifa Genetics.

Simply email us your order and we will email you back a shipping address to send the payment to. That address may vary according to where the customer is located.

After the payment has been made, Khalifa Genetics will send the products directly to you by mail.

Bank Transfer

When the buyer pays for the goods by making an international bank transfer, the customer agrees to be responsible for all fees, charges and commissions imposed by the banks involved. Make sure to reference your order number somewhere while making the bank transfer.

PayPal

If the Buyer chooses to use PayPal Express to pay for the goods then Khalifa Genetics can only ship to the address that PayPal provides to us. It is either the address that you nominate in your PayPal account, or the one you enter when filling out your credit or debit card details.

The customs authority within the country of destination may hold the Buyer’s order until  it is cleared by customs. The Customs authority in the country of destination may also levy fees that the buyer would have to pay for this service. We shall not be held liable for any damages, expenses, extra costs or losses of any third party caused directly or indirectly by a delay in delivery.

Return Policy

As soon as you receive your package, make sure that nothing is either broken or missing. Please note that the time limit for notification of claims is 5 days. You will have 5 days starting from the day you receive your product(s) to notify Khalifa Genetics of any missing item or damage. If anything is missing please contact us so we can double-check our records & confirm the contents.

Cancelling an Order

At Khalifa Genetics, we do our best to provide our customers with quality products along with a very pleasant shopping experience. We strongly believe that you will be very happy with your purchase. However, you have the possibility to cancel an order.

To cancel an order shortly after you made a purchase , you must contact our Customer Service Representative at info@khalifagenetics.com before Khalifa Genetics dispatches the product(s) you ordered.

Right of Retraction

As a customer, you also have the right the cancel your order within 14 days starting from the day you receive the item(s). You do not have to provide Khalifa Genetics with a reason for the return.

You will simply have to pay for the return shipment of the item(s) which has to be by registered post.

We will not charge you anything for the refund.

Please note that we do not make any refund whenever a returned item is damaged or opened. 

To qualify for a refund, the product and its original packaging must be in “as new” condition. Khalifa Genetics will then proceed to a reimbursement by bank transfer, under 30 days.

In any case, you must contact us to obtain an RMA (return merchandise authorization) for all returns.

In case of damage

Contact our Customer Service Representative at info@khalifagenetics.com or write us directly on the “contact us” page of our website. To return a product, you must provide us with your Order IDOrder dateProduct name and Reason for return. Before returning a product, you must provide a picture if the product is damaged upon arrival. Also, keep your original packaging in pristine condition including shipping boxes so as to help with the return process. Then, Khalifa Genetics will replace the products falling under the return policy. However, if the product is not or no longer available, Khalifa Genetics will provide you a store credit corresponding to the amount paid for the product excluding the shipping fees.

Release of general liability

In countries such as Ireland, stocking, importing and supplying hemp and cannabis seeds is exempted from regulation under the 1961 U.N. Single Convention on narcotic drugs and affiliated international treaties.

Khalifa Genetics does not intend for any of its products to be sold for any type of illegal use. Therefore, anybody buying our seeds is responsible for their future actions. Khalifa Genetics is aiming at a global market, therefore we cannot always ensure that it is in accordance with local laws of any other countries even though we do our best to make sure of that . Khalifa Genetics does not want to violate or interfere with the legislation of any country or state that forbids the import and export of cannabis seeds.

It is forbidden for customers to distribute Khalifa Genetics’ seeds to countries or states where trade and possession of cannabis seeds is illegal.

The information, pictures, videos and descriptions of the products for sale on our website have been taken from countries where laws do not forbid the use of certain substances. 

We release any liability of information or products being used wrongly or for illegal activities. Khalifa Genetics assumes that when a customer purchases a product or service, they have agreed to these conditions.

Limitation of warranties

At Khalifa Genetics, we go above and beyond to provide our visitors with quality content.  That being said, we cannot warranty what is expressed or suggested in the contents and that these contents are true, accurate, complete, non-misleading or up to date.
Khalifa Genetics has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Khalifa Genetics shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Khalifa Genetics does not warrant that the information on its website will always be made available.

By using this website you confirm that your are at least 18 years of age.

No advice​

Our website provides general information about the cannabis plant. This information is not advice, and should not be treated as such.

Links to external websites

We do not endorse, sponsor or approve any information contained on external websites which links appear on our website. These links are only provided to accommodate our visitors. Khalifa Genetics shall not be responsible for losses or damages caused by using the contents of external websites or for the accessibility of the content appearing on these external websites.

Intellectual Property

All the videos, images, texts, logos, illustrations, names and brand names are the property of Khalifa Genetics. Reproducing this content whether partially or completely, requires a prior authorization. Said authorization can only be given by Khalifa Genetics. You agree not to take part in unauthorized copying, use or diffusion of any of the content on our website. All the information and content  that we display is protected by international law regarding intellectual ownership and copyright. Khalifa Genetics shall not be held liable if someone infringes upon the rights held by a third party because of their actions on this website.